No Returns, Exchanges or Refunds

At Fraganta, we maintain strict quality standards to ensure that every product is delivered in perfect condition.

Once a purchase has been successfully completed, the order shall not be eligible for returns, exchanges, or refunds.

Due to the nature of fragrance and personal care products, all sales are considered final. We encourage customers to carefully review product descriptions, notes, sizes, and details before placing an order.

By completing your purchase on our website, you acknowledge and agree to this Return & Refund Policy.

Damaged or Incorrect Products

If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

• Your order number

• Clear photos of the product

• Photos of the packaging

After reviewing the issue, our team will assist you with an appropriate resolution.

Requests submitted after 48 hours of delivery may not be eligible for review.

Cancellation Policy

Orders cannot be cancelled once they have been processed or shipped.

Contact Us

If you have any questions regarding this policy or need assistance, please contact our support team:

Email: fragantaofficial@gmail.com