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FAQ's

When will my order be shipped?
Once your order is placed, it will be shipped within 1-2 business days. Once shipped, you will receive the tracking details on your email.
How long does it take for home delivery?
We use Royal mail and DHL to send most of our UK orders. Euro Car Parts reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.
How long does it take for home delivery?
We use Royal mail and DHL to send most of our UK orders.Euro Car Parts reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.
How long does it take for home delivery?
We use Royal mail and DHL to send most of our UK orders.Euro Car Parts reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.
What are the payment methods you accept?
We offer a wide range of payment options like Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, and other local payment alternatives depending on your region.
How long does it take for home delivery?
We use Royal mail and DHL to send most of our UK orders.Euro Car Parts reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.
How can I change or cancel my order?
If any order needs to be modified or cancelled, please reach out to Contactus@fraganta.in as soon as possible. We will try our best to accommodate your requests unless the order has already been shipped.
What is the return policy on your products?
The return window for our unused, unopened products is within 30 days of the date of purchase. For more information, please refer to our Returns and Refunds page.
How do I track my order?
After your order has been shipped, a shipping confirmation mail will be sent to your email, along with a tracking link that you can use to track your order and check the status of delivery.
Are Fraganta fragrances cruelty-free?
Yes! Fraganta products have never been tested on animals and strictly employ only ethical sourcing and manufacturing practices.
How do I contact customer support?
For any doubts, queries or confusion, please contact us at Contactus@fraganta.in , or fill out this form. Our dedicated team will get back to you at the earliest.

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